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Avery Worker

 Dedicated and disciplined aspiring IT professional and US Marine Corps Veteran of 4 years. Gained experience in a dual role, excelling in sales and part-time IT support specialist positions at Industrial Metal Supply while in the military but always held a passion for the IT industry. Currently works in software and hardware marketing. Presently completing the Computer User Support Specialist program at ACI Learning to prepare for an mid-level position. Currently working toward Net+ and Sec+ certifications.

Skills

Hardware and Software Troubleshooting


Network Basics and Troubleshooting
Ticketing System


IT Security Fundamentals

Basic Virtualization Knowledge

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Customer Service and Communication

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Documentation and Reporting

Certifications

•    Windows 10: Manage and Maintain Windows 10
o    CompTIA - Computing Technology Industry Association
•    IT and Cybersecurity Risk Management Essential Training
o    IIBA - International Institute of Business Analysis
•    Cybersecurity Foundations 
o    NASBA - National Association of State Boards of Accountancy
•    Building the Next Generation of Cybersecurity Professionals
o    IIBA - International Institute of Business Analysis

Experience

2020 - Currently Here

ROUTER / ADMIN LEAD | INDUSTRIAL METAL SUPPLY 

•    This is an operations position responsible for scheduling and coordinating extracurricular trips, use of substitute drivers, and assisting the supervisor of day-to-day operations.
•    Plans, coordinates, and oversees the routing, scheduling, and daily transportation services including regular and special education services working directly with consumers.
•    Set and manage time and deadlines while clearly communicating and coordinating tasks, schedules, key deliverables, roles, responsibilities, and timelines.

SUPPLY ADMINISTRATION & OPERATIONS SPECIALIST

2016 - 2020

•    As a supply administration and operations specialist, I have performed every facet of ground supply administration and operations. 
•    Comply by accomplishing the technical duties in retail and wholesale supply accounting within every Marine Corps activity and unit. Operating personal computers, multimedia data entry, scanning and retrieval systems functions, generating routine reports, performing technical research functions for customer inquiries, and requisition and procurement processing. 
•    Maintaining and preparing necessary accounting and supply documents, maintaining custody records, performing reconciliations, and taking timely action to ensure corrective action of problem areas. Solve data output interpretation problems or contact appropriate sources to resolve questionable areas.
•    Compile reports needed for highly elected military officials for top secret clearance missions from 2018 – 2019
•    Manage the supply and operations of my team while on deployment with little to no internet access/communication

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